I have cancel my fisrt postage label because was wrong pick up address which was free.

I have cancel my fisrt postage label because was wrong pick up address , this label was free.

I have created the new postage label and Sendle chardge me over $68 ?????  Why this is same item just different pick up address.  How to restore my free fisrt postage label ???

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Answers (2)

Answers (2)

You get 1 free label and that is it.

What is the promotion?

  • Post your first item for FREE ($0.00) with an Australia Post or Sendle postage service through eBay’s label platform during the Promotion Period (“Promotion”).
  • For the avoidance of doubt, if you cancel your first label, you will not be eligible for an additional free label.
  • Only Australia Post Parcel Post, Sendle drop-off and Sendle pick-up delivery services will be eligible for the Promotion.
  • A Sendle drop-off label may be emailed to you as soon as your item sells, if the buyer address is in a Sendle eligible delivery location.
*casey*
Community Member

"I have cancel my fisrt postage label because was wrong pick up address" 

 

Can you please give a few more details ?

 

You appear to be an inexperienced seller and you've sold an expensive item..

 

It may be a scam.

 

The pick up address would be yours, so why would you need a postage label.

 

Or do you mean Sendle pick up address ?

 

If you mean delivery address, who made the mistake . You ?

 

Or did the  buyer ask you to post the item to a different address to the one showing in checkout ?

 

In which case I can guarantee  you'd  receive an "item not received"  dispute against you.

 

Is the payment showing in your seller hub ?

 

Are you registered to sell and signed up for managed payments ?

 

If you're not, you won't receive any money until you are.

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOop0HWzuRPf...

 

AND your payment will be on hold

 

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481...