Updating Personal Info

[richos-sport-cards]

Hi - I have an email linked to eBay that was cancelled due to the provider (iiNet) no longer supporTing email and the phone number in my account is a land line so I can’t receive the confirmation of change text.

I have had 5 chats to live agent and even though I have FULL access to an account I have had since 1998 they all just hang up the chat and tell me to create a new account - **bleep**

Surely there is someone at eBay that can help me change my info

[*casey*]

 "the phone number in my account is a land line"

Is there a mobile number you could use ?

 There's a drop down box option in  your contact info  to change from  phone type:  landline to mobile.

Then click "save" .

Oddly enough for an account  with a landline  requiring  verification,  a message  shows:

"If verification is required, you agree to receive a pre-recorded call to this number"

so probably inexperienced  eBay agents is the reason this hasn't been mentioned  to you.