Your payouts are on hold please update your a/c details to avoid restrictions? I have updated??

Anonymous
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Received this message in a large red block "Your Payouts are on hold until you update your a/c details - Update before 1st Aug to avoid restrictions??? "  I have updated so many times & this message is still on my page.  None of my a/c details with ebay have changed.  I have tried to find out what the problem is & it was suggested I change my username or password - I changed my password & the message is still there??  Has anyone received this message & can suggest what I can do please.

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Answers (2)

Use the link below then scroll to the bottom for contact options during business hours, ask to speak to a supervisor as soon as you are able to.

 

https://www.ebay.com.au/help/account/account-holds-restrictions-suspensions/account-holds-restrictio...

Had same problem been going on for two weeks. Have had them ring me 3 times, agents say nothing is wrong with your account, each one says update your bank details and nothing changed anything. Have updated 4 times. Last agent said try uploading my bank statement and did that. They are still holding my payouts and saying they will restrict further.