cancel and Refund ebay Plus membership

[gold1bowl]

Hi

I was automatically charged by ebay plus membership today till 19th Aug 2020. 

eBat did not notify me before the renewal.

But I don't want the membership,  I have cancel it. I want refund as I don't need it.

I hv registered ebay in 2010, being a alomost 10-year customer. This is my first time getting **bleep** by ebay Call Centre.

Any suggestion about refund？

[novasmith]

I am also in a similar boat. Hit sign up with the offer of a $50 voucher. Was charged the $49 sign up fee, but no voucher came. Try to cancel and get a refund but there is no option for refund anywhere or anywhere to contact a human

[wacol9001]

I'm in a similar spot. I've never seen a company not refund at least a pro rata refund for a cancelled subscription, unless it was a monthly one.

[ajrogers25]

I'm also in the same boat I guess I'm going to try and contact customer support.

[drlauctions]

It doesn't seem ethical that eBay does not notify you that your membership will be renewed soon.
Ethically, they could eaily give you 3 months, 1 month and 1 day's warning but instead, they subtract the amount from your PayPal account, When you cancel, you have a year to wait until the cancellation happens.
It's a bad practice and I would think a practice beyong eBay. Shame!

[aprielizag_0]

I was promised that my refund on my cancelled membership are already been processed . I provided them my new account details & I changed the details in my IMAC device . I would like to received than enail if what’s happening on my refund .

[kopenhagen5]

Contact ebay. Select help at the top and scroll to chat.

[liac4777]

1. In the eBay app look at the bottom screen and select (my eBay)

2. Select (eBay plus) 

3. Select (visit eBay help)
4. Select ( explore your benefits) it might be hard to find but it is underlined and below “Hi user name”

5. select ( edit membership) it is in blue. And you can cancel your membership from there. 

[davewil1964]

I certainly hope the OP has worked it out in the last TWO and a HALF YEARS

[katistrophik]

This is in answer to those who have asked to cancel your eBay Plus membership.

Go into the eBay Plus in your account and follow the prompts to cancel from there.

Messages here and calls to Live Chat will not help

[katistrophik]

This is in answer to those who have asked to cancel your eBay Plus membership.

Go into the eBay Plus in your account and follow the prompts to cancel from there.

Messages here and calls to Live Chat will not help

[b4m4eva]

I have tried this, might be to do withe Australian eBay account because they do not have this function available to cancel!!! What a rort! I’ve tried to dispute with PayPal and they won’t refund me. So I have just gone in and deleted my PayPal account from eBay instead. Shame on you EBay!

[rocaf_85]

Hello there I wish to cancel E Bay Plus membership also I would like a refund of $48.99 which was charged to my account 10th August Thank you Kind Regards Robyn Caffery 

[ajrogers25]

I just messaged ebay customer support and I just did it under account>signing up for an ebay account (cause there wasn't an option for cancellation) and I explained my situation and they let me go with a one-off oppurtunity with a refund. Hopefully they'll let you get a refund as well.

[cassi*girl]

I just messaged customer support via live chat & they processed a refund as well. You have 14 days cooling off period after the funds have been paid. Very helpful. May take 3-4 weeks for refund to process.

[hdnum28]

how lomg did your refund take

[Anonymous]

Please cancel my membership now..

[Anonymous]

I WANT TO CANCEL MY MEMBERSHIP NOW TOO THANKS WAYNE COUSIN 😃

[metmus_0]

I found the option to cancel my membership under eBay plus in my account, I started the cancellation process and was offered a $30 gift card to continue my membership, which was a fair offer considering the membership fee was $48.99. I hope this information helps.

[Anonymous]

Please cancel my membership now

[mr.mushroom1]

I had requested a refund to ebay customer service on the same day when I saw my bank account was charged $48.99 however they kept saying "you have received the $5 voucher for this month and you will be receiving the $5 voucher for next 12 months, So I would request you to take advantage of eBay plus benefits." Even though I cancelled and made it prevelent that I didn't want ebay plus and I didn't authorise the transaction they still wouldn't give me my refund. 

[catr-2127]

I signed up for trial and forgot about it until the payment hit my account. I contacted eBay the same day to cancel & request refund. The service manager I chatted with only responded “as a customer I would read the t&c before hitting the subscription button.” Obviously no refund. How lovely

[brizn]

DID you finally get any solution please ?

[davewil1964]

Did you read any of this two-year-old thread? Have you tried the solutions already offered?

[pavaia_0]

I want to CANCEL my membership please

[sandypebbles]

That is something you need to do yourself, other members cannot cancel it for you

You will need to cancel before the due date, or you will be charged for a full year again