how do I get a refund for item that worked only once ?

 
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How do I count the ways?

 

Some details would go a long way to providing an accurate answer.

 

When did you purchase the item?

 

When did the item arrive?

 

What is the item?

 

Have you contacted the seller? (not by leaving negative feedback).

 

Is the item covered by the eBay Money Back Guarantee?

 

How did you pay?