on 02-10-2021 09:53 PM
I only printed one postage label today (charged) which generated one week ago but didn't print (also charged). Two charges for one printed lable? How can I get refund for one of the charges? Thanks.
Cancel the one you didn't use
You are charged when labels are generated, if you choose not to print a label or for any reason choose not to use the label, then you have 5 days from the time of generation to cancel the label. You then have to wait at least 25 days for AP verification that the label has not been used, before ebay can issue a refund/credit.