refund postage label

[mimik6612-uz9w0zi]

I only printed one postage label today (charged) which generated one week ago but didn't print (also charged). Two charges for one printed lable? How can I get refund for one of the charges? Thanks.

[davewil1964]

Cancel the one you didn't use

[mimik6612-uz9w0zi]

Can’t cancel because eBay had already direct debited my bank account for printed and also not printed postage label. How to get a refund for the not printed

[gutterpunkz05]

You are charged when labels are generated, if you choose not to print a label or for any reason choose not to use the label, then you have 5 days from the time of generation to cancel the label. You then have to wait at least 25 days for AP verification that the label has not been used, before ebay can issue a refund/credit.