there is a viris in my account it won, let me log in

[Anonymous]

how do i get ebay to check and clean up my account i can,t log on i can,t reply to to seller who wan,t tracking number for returned parcel

[sandypebbles]

As mentioned, you need to be logged in to be able to post

How do you know your account has a virus?

Have you already cleared your cache/cookies and changed the psswords of your accounts and run a full virus scan (eBay can't do that for you) 

[cezm]

I am logged in to the forum without being logged in to my account so I believe they are 2 separate log ins.

(Also sometimes I am logged in to my account but have to log in to the forums to use them)

[sandypebbles]

I've never had that on either of my accounts, (I'm always logged in to my account as soon as I log into the forum here,unless I need to update something in my settings, I don't need to log in again) so was not aware it could be done (or not done,as the case may be)

Learn something new every day

[davewil1964]

As recommended, clear cache and cookies, reboot your computer, maybe change browsers.

I had it happen to me the other day and I ended up using a different browser. It is nothing that eBay can fix.