on 11-07-2018 05:50 PM - last edited on 11-07-2018 09:27 PM by gewens
I purchased some reinforced brake hoses.
The seller sent the wrong hoses. He refused to refund. Ebay seems to agree?
What is going on?
Where's the buyer protection?
I'm disgusted with the service.
on 11-07-2018 05:56 PM
I have no idea as ebay side with the buyer 99.9% of times no matter what
I take it you opened a formal dispute ?
Did you pay with paypal and if so, did you try opening a dispute there?
on 11-07-2018 05:57 PM
Did you open a dispute for Item Not As Described?
If you did so, why had ebay said you are not elligible for a refund?
If you paid with paypal you can always open a dispute in paypal....you have 6 months from the date of the sale to do this.
on 13-07-2018 10:21 AM
OP has stated the seller sent the wrong hoses and refused to refund well why would the seller refund lol
OP has to return the wrong hoses first before a refund can be issued,you can't just demand a refund and not return the wrong item.
on 13-07-2018 12:16 PM
I never said the seller should refund without return.
I asked if a dispute had been opened. I would assume the dispute process would ask the buyer to return the items before the refund was actioned.
on 13-07-2018 02:37 PM
I know lyndal and I'm sorry as I just replied to the post above me and it just happened to be you,please for give me.
on 13-07-2018 09:12 PM
No worries.
on 19-07-2018 01:17 PM
I'm the buyer and they sided with the seller???
on 19-07-2018 01:19 PM
I have now opened a Paypal dispute but have heard nothing???
on 19-07-2018 01:21 PM
He just disputed they were the wrong hoses and blocked communication. Very dishonest.
never-displayed
