Is it safe to ship?

[tim651439]

I am a first time eBay seller selling an Xbox One gaming console and someone sent me an offer on the 31st of May, and when I checked his account he had made his account on the 31st of May too. Immediately this brings red flags. Quite stupidly of me, I sent him a counteroffer to which he accepted through the eBay system and I received a sale confirmation email from eBay. While the account creation date is alarming, it also is unsettling that on my offer history eBay states that the offer was declined, however I received an official eBay email saying sale confirmed. Does anyone have any suggestions? I will answer everything I can. 

Edit: As I am a first time seller, I cannot wait for the payment to reach my account until I can ship as it is withheld from me until delivery confirmation.

[tim651439]

That makes a lot of sense. They are within Australia and it is definitely understandable that they made this account just to buy my listing, I feel a lot more confident now shipping my item thank you! I'll make sure to record and take photos throughout the shipping process to ensure I have insurance in case something does go wrong. Cheers! 🙂

[tim651439]

I'll make sure to send with tracking and insurance if I feel the need to when I buy the postage lablel tomorrow morning, as well as noting any important serial numbers or useful information in case something goes wrong. And yeah that all makes sense too, eBay will definitely side with the buyer in the situation that you have described. Thank you very much! I feel much more confident shipping my item now. 🙂

[shoppingbag*]

You should have a message from eBay saying "paid send now" which would be above the listing in your sold section. As for emails, I ignore any that do not show up in eBay messages.

[11dustyattic]

I would have cancelled. But that's just me. Good luck