Seller sent me the wrong item? .

[ty-1913]

i purchased a pair of Apple Ipods

and the seller as messaged me say he sent me the "wrong pair " and wants me to return them and he will re ship the correct pair what do i do here? ive already waited almost 2 weeks for it to show up at all 

[ty-1913]

his message was  I think I accidentally sent you a pair of Airpod pro gen 2's,instead of airpod gen 2. I understand this is not your fault and completely my mistake but I really do need that pair back. we will obviously send you the pair you ordered and a partial refund for helping us out.

Sorry about that.

Kind regards, 

[ty-1913]

ive tried googling to find a price difference between the two and i could just pay the difference but i feel like it could be some kind of scam 

[jellybirddesigns]

Absolute scam.

Can you give us the item number?

What you need to do is open a case for Not as Described. Depending on where the seller is REGISTERED (Australia or overseas), they will either have to send a shipping label or postage funds if they want it back. There is zero way you must pay for any return postage.

If you were to send the item back at your cost with no case open, the seller is under no obligation to do anything as there is no "proof". They will never part-refund anything and you will lose your money and the item.

What a bizarre situation.

[ty-1913]

what do u mean by item number # ? 

[ty-1913]

[domino-710]

The item you purchased has an item number - usually about 10 numbers.

Look at the item - you'll find it.

[jellybirddesigns]

Seller is registered in Australia, so my point stands that you need to open a case as mentioned (NAD), and if they want it back, they will need to send a label, or refund you in full.

[ty-1913]

would it be any of the numbers above?

[ty-1913]

how do i open this NAD case u speak of ?