Anyone else having breakages using Australia Post?

[dendyman2009]

I go to great lengths with packaging having had bad experiences using Aust Post.

Sturdy boxes, reinforced inside. Tripple layers of bubble wrap and bold tape with FRAGILE stickers all over.

Far too many of them arrive damaged.

This is heart breaking for my buyers and me.

Any advice would be appreciated. I feel as if I can never rely on Aust Post in future.

[davewil1964]

I don't have any problems.

I would note, however, that AP DO NOT offer a 'fragile' service, so putting 'fragile' tape on them is an invitation for the lowest common denominator to use such a parcel as a football. Even without that, AP require a parcel to be able to withstand a 22kg object being dropped on it from waist height. I doubt couriers would be any better, so better packaging is the key.

And as kopes has said, ALWAYS double box. Fill all gaps with something shock-absorbent. Polystyrene or scrunched up newspaper should work.

If you really want answers, I'd suggest posting this on the 'Selling' board. At least one member who frequents that board deals with fragile items regularly, but she rarely visits the Answer Centre.