Click and Send insurance Extra cover

 

When I select a flat-rate satchel or box, the Extra cover option disappears. However then below under Parcel Post / Additional services available it then lists Extra cover, which I click on, a little Loading icon spins and nothing happens.

Does anybody know how I can select Extra cover and enter an amount? Otherwise it looks like the maximum amount of cover is only $100 which requires Tracking with signature to be selected, is that correct?

Failing the ability to add cover > $100 via Click & Send online, has anyone had success paying for additional insurance over the counter at the PO with the Click & Send satchels or boxes?

 

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I gave them a call today, and unfortunately Extra Cover cannot be added to flat-rate packaging even if you take the package to a post office.

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