Combining postage on domestic tracked letter and refunding

[woolworthscardseller]

Hi all, I sell small collector cards that can fit into an envelope. I made the postage option as domestic letter with tracking  as one of the variations on my listing is pretty expensive. Anyways, A buyer bought two cards and requested me to combine shipping and refund shipping for one. So one card is $2 and shipping is $5, so he paid $4 for cards and $10 for postage. I have no problem in refunding him $5 and combining the postage into one australia post domestic letter with tracking, but do I just go to the post office, put both in one envelope and send it, and take the tracking number and put them? since both cards are in one envelope do I put the same tracking number for both cards on ebay? is that ok by the rules? 

[twyngwyn · Accepted solution]

yes, refund the excess, put in 1 envelope, add same tracking to both....but are you sure you've quoted right price for 'tracked envelope'?

[twyngwyn]

as an aside....just wait 'til you see your fees....you might want to rethink!

[davewil1964]

Better with combined. $1.25 without, so 75c if the seller bought their envelopes before the last increase. $1.40 for the combined, so a chance of a profit. I wouldn't work for that, but the OP has to decide that themself.

[twyngwyn]

tracked???

[davewil1964]

C5 tracked was about $5 a year or so ago.

[domino-710]

You are able to set up your postage.

Tracked letter for 1 item $5 ? - each extra item - what ever you choose - $1 - $1.50 - your choice.

Your buyers should not pay until they have finished shopping your items - the final tally will be the number of cards - with the first postage cost - then each extra item - added.