Flat rate satchel with signature on delivery, can I post in a street post box?

[stitchingdays1]

Hi all, am printing labels through E-bay for flat rate satchels. If I add signature on delivery, can I just post it in the street posting box or must it be lodged over the counter at the PO? Thanks in advance!

[bigbrickshop · Accepted solution]

You can do either.

If you want to ensure you are covered by PayPal Seller Protection you need to have proof of postage which includes proof of lodgement - either a lodgement receipt from the PO or a scanning event on the online tracking.

If the item is posted in a red box and is lost prior to any scanning event then you have no proof of lodgement. You also have no insurance as Signature on Delivery no longer provides any insurance cover. Did you know that you can insure for loss or damage by selecting Extra Cover for $1.50 per $100 value without selecting Signature on Delivery (up to a max value of $300).

If the item is low value and easily refunded or replaced or you are not worried about Seller Protection then using the red box is fine. I do for some items.