Hi has anyone had trouble with their local post office being lazy/not doing their job properly if so how do they deal with it?

[razorsedge361]

Hi was just wondering if anyone has had dramas when dealing with their local post office? Today mine cracked it when I asked for a receipt of a click and send item as he didnt give me one at the end of the transaction,  then tried to tell me I didnt need a receipt as it wasnt insured, I then informed him It was (this idiot works in a post office and thinks only registered post items are insured) to which he had a tantrum threw a box 🙂 as he had to do the transaction again. I ended up getting a receipt/proof of lodgement as he went through the process again.  I am seriously thinking of using another post office as I know others here are doing the same due to his attitude so I am not the only one whos had enough but I think why should I?  This isnt the first time ive had dramas with this bloke he has made comments such as selling on ebay isnt much of a way to make a living etc and also laughed in my face when I have wanted to make a claim for lost postage (serious) and once even looked over my shoulder as if to say next customer when I mentioned a gripe about being sold a prepaid satchel with no tracking number and the fact i needed a tracking number. Any advice would be appreciated as I do a lot of postage as Im a power seller/top rated seller (this isnt my normal profile) Cheers

[*sparklz* · Accepted solution]

Phone Aust Post and put in a complaint about this person.

Also call click and send and tell them what he is doing.

You can only hope that they will look into it.

Each tie there is an issue call them again.

Next time record the interaction with him and tell him you are recording him for a report to AP and if he wants to keep his job he best be better with customers.