I am an Ebay plus member but I am not getting the free expess post upgrade what do I have to do

[workfirefighter]

I am an Ebay plus member but I am not getting the free expess post upgrade what do I have to do to receive this benefit, or if this does not happen then what is the benefit of the $49.00 membership.

[lyndal1838]

Is the item eligible for the upgrade?

Frankly, the Plus membership is useless as far as I am concerned....which is why I have never wasted my money on it.

[s67wa]

Do you live in a metro area? as it's only to metro areas, also right now with Covid express post is not doing the Express Post guarantee, I am sure I read on eBay recently they were suspending that particular part of the plus program until the situation improves, I could be wrong, but am 80% certain I saw it.