I have a missing item via Aust Post How to advise the buyer of this situation. I have a tracking

[onnie_c]

I have sent a item addressed to the buyer with tracking.This was sent on September 2nd Australia Post keeps telling us that it is still in transit. I have rang Australia Post who are now doing a tracking inquiry which could take a few days. In between this I did contact the buyer directly to advise him and also to ask if he had received the item. I haven't heard back from the buyer. My question is "What do I do next?"

Regards,

Onnie_c

[peaks1102]

australia post sometimes dont scan items and buyer receives , if buyer dont respond assume buyer received item

cheers

x postie worker