I was promised delivery by the 24 of dec and 10 days later my purchase has not been delivered.

[jocraw_2387]

I have contacted aramex before and they ignore all correspondence. The last tracking update was on the 13th, three weeks ago.

[sandypebbles]

That is the issue with Aramex (that and they ignore people)

Don't leave it too late to open an item not received dispute

You only have 30 days past the latest estimated delivery date to open it, follow through with it to get your money back

And avoid sellers who use Sendle (the courier broker who very often uses Aramex)

What was the item number?