Item not posted

I ordered an item last Wednesday 22nd Sept. Seller lists the item as would be shipped next day. It has not been, and even though I have sent 2 messages there has been no reply. How do you contact Ebay to complain

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Answers (2)

lynsh84
Community Member

How do you know it has not been shipped yet?

Not all sellers upload tracking immediately.

Ask the seller about the status of your order before even thinking about any other action.

Be aware that once a seller has posted an item there could be a considerable delay before AP delivers it.....the delays at present are horrific and the seller is not to blame at all.

Strictly speaking, it is only the 3rd business day.

As already stated, some sellers don't mark items as sent immediately (they usually do later, sometimes after an item has been delivered, and sometimes they never do).

How is the seller's feedback?