Misleading Sellers

[ann2010oz]

My issue is about sellers who offer free postage on items, usually with a weight over 2-3 kg. They mark the item as shipped not long after payment is made and then a few days later message to inform me that their carrier lost the parcel or that it cannot be delivered due to a being in a rural area (which is only 2 hours from Sydney). This has happened countless times now and is very frustrating because I get deliveries with no problem from eBay all the time. I feel this is a deceptive practice and is employed because they realise the postage fees are slightly more than metro areas. I'd rather them be upfront and I'm happy to pay for postage. Please don't offer free postage anywhere in Australia and then play games when you see it's in a rural area. Mention that in your description for eg "We don't post to rural areas or can't give free postage to rural areas" but don't mark items as posted and then pretend it got lost or carrier can't deliver.

[*casey*]

"few days later message to inform me that their carrier lost the parcel or that it cannot be delivered due to a being in a rural area" 

This is an excuse many shonky sellers use  when they're out of stock.

You'll  often see  "courier won't deliver  to my address"  or similar,   in their feedback.  It's all  lies.

The sellers use different IDs , sell the same products  and when a higher feedback ID gets too many negs, they start a new one.

[sandypebbles]

Exactly why I asked if the OP checks feedback. The 'dear valued customer' certainly is a copy and paste of China registered sellers