Postage Rate difference

[chrismaz1]

Hi,

Just wondering about Postage Rates Calculation ..... I have just been to the post office to send an item and found it was actually $10.00 more to post than the ebay postage calculator reflected when I entered the dimensions & weight of the item.

The item weighs less than 5kg, but is charged at 14-15kg due to cubing the box dimensions. I have posted the item as the buyer had paid the postage as shown on ebay and the difference in rates must be a mistake on my part when I was calculating.

Is the ebay postage calculator accurate?

Should I ask buyers to contact me so that I can take the item to the post office first and check prices?

Any advice on how to handle postage/packing would be much appreciated as I am new to selling and want to ensure that I get the rates correct for the buyer (and also myself).

Thanks very much for your assistance.

[***super_nova*** · Accepted solution]

I would have questioned that when posting.  I once had a box that was 46cm long and the woman measured it and put in 64cm, which of-course bumped up the price somewhat.    🙂

usually the calculator is pretty much spot on.  I use click and send and my own boxes, but that means I go to the PO with the price i calculated printed out; if it varies wildly, I ask them to re- measure and re-calculate.