Postage

Postage label
I sold an item order no. 15-14341-82309, Item ID: 137098862052 & I was unable to print off the printable postage label but the funds of $9.81 were taken out of my sales amount. I went to the post office today & had to pay $15.50 for postage so I had to pay the postage twice so I would like a refund of $9.81 please

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Answers (3)

Answers (3)

Cancel a label

If you won't be using your label, you need to cancel it within 5 days to receive a credit. Once your cancellation request is approved, it may take up to 60 days for the postage charge to be credited to your account.

To cancel an eBay postage label:

  1. Go to Manage postage labels.
  2. Find the item and select the Actions dropdown, then select Cancel postage label.
  3. Choose your reason for cancelling the label. If you want to, you can add a message for the buyer.
  4. Select Cancel postage label.

Remember that you may not use a label after it's been cancelled, or cancel a label after you've dropped the parcel off.

As mentioned, only you can get a refund by cancelling the label you did not use

 

Telling other members about it won't do a thing 

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