My item has been in the depot for more than 2 weeks and has not been delivered

What is going on?

My package has been in Sydney since the 14th and has not been delivered yet. This is completely unacceptable, as I know it does not take 2 weeks to clear customs (considering I have a background in logistics within this city and dealing with air/sea freight).

What on earth is going on with whoever DAI or A1 Tracking, or whatever they call themselves - who provide me with little to no relevant information other than my package came into Sydney on the 14th - have not sent my package to in over 2 weeks?

Who and how do I contact physically to actually speak to a human within Australia to deal with the issue?

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Other members have no way of knowing 'what is going on'

 

No use contacting eBay, who neither sell anything nor send anything

 

As you say you have a background on the subject, you would need to keep trying the carrier in question 

 

Nothing other members nor eBay cs can control or get any more information than you have already