No tracking number, seller says package delayed at Aus post sorting facility, is this possible?

[kngu327]

The eta for the order was 17/03/21. I waited until 19/03/21 given a potential covid related delay. I contacted the seller and they advised that it's been 'delayed at the Aus post sorting facility'. It was a standard parcel delivery and no tracking number was provided. 

In the same response, seller offered to resend today (19/03/21) or refund the order. I asked the seller to provide the tracking number or any evidence showing that its been delayed at the Aus post sorting facility. The seller has not responded, even though he would've most likely checked my response to see if I wanted the order resent today or not.  

My question is, given the info provided, is it possible that the seller may have legitimately sent the order in the first place or is the seller lying? 

[kngu327]

I thought I would provide an update.

Seller responded today (20/03/21) and attached a tracking number to my INR dispute with the comment 'delivered'. That's literally all he said. Tracking shows that it was delivered to Reservoir VIC on 17/03/21. I do not live in Reservoir and the delivery address I provided was in not Reservoir. I live almost an hour away.

This also contradicts the seller's first response when he said that the package was 'delayed at the Aus post sorting facility'.

Will try to get a refund and provide negative feedback.

[repentatleisure1952]

I am unable to comment on the mindset of the seller... there is no point in guessing.

I never worry about a tracking #... after all it will not make the plane, train, ship, truck or camel caravan travel any faster.

If I was in your postion I would no longer communicate with the seller & wait another 3 weeks & if the item has not arrived I would use the eBay Money Back Guarantee... you may wish to study that while you are waiting..

Is it the seller based in Hong Kong?

Btw... pleased you found your way back to the Aussie boards.

[kngu327]

I am based in VIC and the seller is also based in VIC. Seller also confirmed through our correspondence that all their warehouses are based in VIC.

[repentatleisure1952]

Ok. My advice remains the same.
Have you looked at the seller's negatives?

[kngu327]

Only the negative associated with the product I purchased, prior to the purchase. Only 1 negative and 246 positives for the product. Besides the refund part, the negative corresponded with my experience though:

'Item never arrived. Seller wouldn't refund. Terrible comms. Constant lies.'