Postage Charge is Excessive

[francapossum127]

Hope someone can help.

I sold PUR 4-in-1 Pressed Mineral Foundation Powder.  Usually the postage comes to $9.70 however in this instance it shows that i have to pay $27.05 in postage.

Has anyone else experienced this problem and if so how do i send the item for $9.70 and not a whopping huge $27.05?

Any help will be greatfully appreciated 

[styletechnmediaaus]

It means you have entered the items dimensions size and weight incorrectly.

[francapossum127]

No, whatever option I select be it Regular Post or Express Post it still shows that the postage is $27.05.

[styletechnmediaaus]

Have you contacted eBay seller support?