Received parcel I had been awaiting from US when opened it was not the item that I had paid for.

What should have been a toy car was a heavy component of a sound system. I believe it may have been mispacked during transit. Have sent message and photo to seller, no reply as yet. Who on eBay do I contact to trace my much awaited item that I had paid for.

View Entire Topic

Use the MBG to open a dispute for Item Not as Described.

 

https://pages.ebay.com.au/ebay-money-back-guarantee/

 

Edit. I'm the slow one today Sandy.................