Seller claims item was lost in transit and wants me to give my details so they can resend or give my paypal account. What should i do?

dmkaffe
Community Member

I have waited for over a month and a half for the two items i have already paid for, but never received them. The seller has also failed to contact me and tell me they were missing before I contacted them about it. The seller then told me it was lost in transit and that i should give them my name and address ( so they can send me another) or my paypal account to refund the money. On the email, ebay also said that "Do not respond to the sender if this message requests that you complete the transaction outside eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs." What should i do now?

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