Shipping/T​racking informatio​n NOT being updated

nikel66
Community Member

For the first time I used ebay's 'print your own labels' and paid for postage via the ebay site. The tracking number is not working. I posted my items on Monday, its now Thursday and the Australia Post site is still saying "Shipping information received by Australia Post".

Is there something I need to do in order to follow the parcels?

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How did you post the parcels? If you post in a street red box there are usually no scans until the item reaches the distribution centre prior to delivery. If you hand them in over the counter at the PO they will be scanned and you'll receive a lodgement receipt.
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