Voiding Australia Post Shipping Labels & Ebay fees

Hi everyone,

I'm still quite new when it comes to creating shipping labels on Ebay and I ended up making a mistake in my listing (miscalculated the weight), had to void the label I made and create a new one instead when sending the item. I created and voided the label about a week and a half ago (9th May). Now I've recieved my monthly Ebay invoice which includes the cost of the voided label, so my question is:

1) How long does it take Australia Post to void a label and give you a refund?

2) There's still about a week and a half left till my invoice will be paid automatically so my question is:

 

Will the amount on my invoice change if Australia Post decides to refund me or do I still have to pay for the full amount (including the label I did not use) and then be refunded later on?

Hope my question makes sense.

Thanks!

Accepted Solutions (1)

Accepted Solutions (1)

It takes around 20 days to get your refund. so you may have to pay for it now and get refunded later, if your eBay invoice has already been generated. Either way you will get your money back. Just a suggestion...when you print a label, there is an option for downloading it as well.  I always do this as it often shows the buyers phone number as well. May be a good thing to have if there are problems down the track. Getting the weight right takes experimentation and practice. When you are estimating, you need to remember that even the label weighs. It is better to allow plenty of leeway and be well underweight than too close. I believe that packages can be randomly checked along the way, so best to be safe instead of sorry. As a buyer, I have received overweight packages at times, and I immediately knew it was overweight, so imagine how postal staff who handle packages every day would be able to pick up on anything overweight quite easily. All the best with your sales, any more questions there are lots of people here ready to help.

Answers (1)

Answers (1)

Hi,

 

No answers I see - how long did it take you to get the refund ? Did you have to contact ebay ? I'm in the same boat...

 

Cheers.