Wrong Label printed.

I printed a 500gm Click & Send Label instead of a 3kg one. Paid for the postage and only realised as I was packing the item that I'd selected the wrong size. Printed out the correct 3kg label but I am now left with a spare 500gm label.

 

I understand that the Name and Address is attached to the Tracking Number, so if  I change the name and address on the 500gm label to send another parcel  the information attached to the Tracking number will be different .

Is there any way I can use this or have I just spent an extra $7.15 which can't be recovered?

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Contact C&S, either by email or phone 1300 662 710.

 

https://contactus.auspost.com.au/app/enquiry/ClickSend

 

Explain what has happened and they will cancel the label and refund your payment.

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