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additional costs
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on 27-01-2014 12:08 PM
Hi there, I won an item from America, I am in Australia, I had to pay $148 plus $33 delivery. After the purchase was made the seller tried to tell me I only paid $3 for shipping and I would have to pay more but I told them I paid $33 not $3. The seller then said they will find out then get back to me. But before I knew it they posted the item and didn't ask for anything else. So I followed the tracking and it was sent but then all of a sudden the updates stopped and i just thought it was the delay, but when I contacted the seller I then get an email from ebay telling me I have to pay another $48 to continue the shipping how is this fair to me?? What should I do??
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27-01-2014
12:47 PM
If it is the bamboo sink you have been caught by the dreaded Global Shipping Program. It is extremely expensive and very slow.
I have never heard of anyone having to pay that much more in shipping charges, but it is well known that there are often extra charges over and above what shows in the listing.
If you are not prepared to pay the extra all you can do is ask the seller to cancel the transaction.
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