post fee

The client cancelled the order, and We didn't post by post office, but eBay office charged Australia Post shipping fees! Could  someone help to solute this issue?

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Did you post?

 

Did you generate a label?

 

If yes to either, why.

 

If you cancel with the reason 'non-paying bidder' eBay will refund all fees.

 

So many questions, so little information provided.

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