eBay

I have recently purchased an item from US seller. The seller did not upload tracking number in order details but sent via message. I checked the number with USPS and it came up that item had arrived some domestic destinations in US. I asked seller and he said he only posted the item to the ebay global shipping program. For further tracking details I would need to contact ebay. However I have waited for few days, there were still nothing coming up in the tracking number empty space. I'm wondering what should I do? or where I could find the tracking details for the ebay global shipping program?? ... View more

I have purchased an item and pieces have fell off it after trying it on once ,what do i do. I cant seem to contact the seller. ... View more

Hi. I recently pought and paid  for Itemno. 221271343171. Unbeknown to me the seller was selling via global e bay On request I send my postal address in Australia to the seller in Kentucky USA to attach to his parcel being send to the Kentucky drop off station. Now the Seller wrote ,I have to contact this global Center in Kentucky directly to pass on my australian  E bay Address. How do I do that. Please help. Thank you out there. ... View more

How much would postage be for an electric guitar   ... View more

On ebay.com.au  you advertise  a Rapid Spay 34L 12V 3.8 LPM Pump Trolley Sprayer, yet when I want to purchase it, I am informed that there is no delivery to Australia - why is it advertised on ebay.com.au?? Confused would be buyer Les ... View more

lot of toing and froing with the seller, who couldn't work it out, I want to cancel the purchase, how do I cancel???     ... View more

The supplier ships internationally but doesn't quote a shipping cost to Australia.  He suggests I place the order and that ashipping cost quote will be displayed in PayPal.  However the eBay page indicates that if I commit to buy, I'll have to pay whatever shipping cost is subsequently added to the seling price of the product. How can I find out what the shipping cost is before I commit to buy? Thanks for any help.  Chris ... View more

I bought a few things on the 9th of August, checked back to see if my things have been shipped, which they have. But I looked at my information and I entered my postcode wrong! it begins with 5 but I placed 4, the rest of my address is right but will the postcode affect where my things are shipped? ... View more

Hello Impretty new to e-bay and somebody has brought my blind (roll does not sdis assemble) Any ideas of a good reliable ,reasonable priced way to send them from melbourne to Ipswitch??   Regards Trish ... View more

Not sure how this works...! Before e-Bay Australia changed to postal policies at the beginning of August I had set up my International postal discounts e.g 1st item at $20 and each additional item at $9 (to USA) - with different rate for various regions. When the e-bay changes were made none of the discounts I had set up were available any longer - only an each price (e.g. $20 for each one and no postal discount!!!) Have searched for how to reinstate but doesn't seem to be any facility. The facility I want IS there for domestic postage discounts - but not International!! Can anyone assist???   ... View more

Today I sold my item. Express postage is dearer than regular (parcel post) do i give the customer options for postage as they are paying? ... View more

Hi on the 13/08/2013 i bought jumbo chocolate ugg boots from ( rwolfe ) whr is my order at and when will i recieve it pls let me know thx. ... View more

after numurous purchases & changing my address from corvette rd  to my new address of saltash ave christies beach SA  Australia, whenever i buy from my smartphone i am having issues with parcels being sent to the old address & the smartphone app not recognising SA as a state. how can this be fixed please ... View more

Customer not happy with extra fee after postage is given.  Fee was for post pack and handling - an extra $2.45.  Post pack was $2.10.  Where do you have to display this, as I do not recall anywhere that says you have to put it up front.  Given that you do not know where parcel is going, it is hard to do this. ... View more

i recently purchased a dress by auction. postage was listed as standard parcel $7.95. when it arrived, item was in white document envelope (large letter) with postage paid $1.80. the dif being $6 give or take so i sent message to seller whose explanation was.... "sometimes it costs me MORE than amount on invoice and i cant get the extra from those sellers"... i responded that this wasnt my problem and pls refund the difference. seller then said she didnt have time for my long-winded messages and if i return the dress, she will refund when she gets it. my qu is "am i being petty wanting the unused portion of the postal charge refunded?" i take umbridge at being told that MY overcharge makes up for HER inability to exact correct post from her other buyers. ... View more

Hi, I bot lures Megabass visios one, and post return again to you, can you send me back ? Norway Bratholmen 5350, Sora Skorpeneset 14. It was my mistake becouse I was on holiday for month and nobody can help my to take lures from post. ... View more

I have sold an item that the buyer claims has broken in transit. I have clearly stated that I do not accept refunds.  What are my obligations? I did not offer insurance, nor did the buyer request it. ... View more

I recently bought an item from a seller located in Australia. I wrote to him before I bid for the item. He AGREED to ship to me at cost if I can find the shipping cost from Australia to Singapore. Actual shipping cost for Australia Post  is $18.45. I propose to use Australia Post's Pack-And-Track- International. This service is secured and with tracking. Weight of parcel should be about 300+ gram. Item is a sunglass with box. See below link on the cost. http://auspost.com.au/parcels-mail/pack-and-track-international.html The seller wants me to pick up from his home and insists to charge me $75 for shipping via Australia Post.   What should I do now? I only wish to own the sunglass without any issue. Can Ebay Australia helps or suspend his account is I report this case to Ebay?   regards, Victim from Singapore ... View more

Hi Customer services team, I just bought a Bar table that may be about 15 kg in wrought iron frame with glass top. But the seller is in Box Hill Victoria, yet I am in Sydney NSW. Would you kindly advise a reliable and reasonable charge courier services company to assist me on the Pack and Send from the Seller? My bid price is very cheap - $24.00, hopefully to get it deliver to Sydney be a reasonable cost. Many thanks. Elizabeth et19duncan ... View more

I want to buy something in the United States and I want to deliver it to a California address (for personal reason),I have made contact with the seller and denied selling the item to me as my shipping address is in Australia. My question is: Can I change my postal address temporarily just to purchase the item/s ,once its been processed and shipped, I will replace my address back to my Australian postal address back. Is this possible and legal? Thanks and Regards,   ompong1 ... View more

I bought a item from Queensland company which was faulty I contacted them and with hesitation they said to send it back,now who wears the return costs to have it replaced..Thanks ... View more

    hello im returing an item and i cnat find my idnumber ?where can i find that ? thanks hepas   ... View more

For some reason I cannot enable international postage. I ticked the international postage tick box via the add or remove option - but nothing changes. There is no additional options in the postage section and my ad still show posts to Australia??? Any help would be greatly appreciated.  ... View more

It is essential that as a seller you must ship the goods to the buyer. I am trying to sell a dining table and chairs? ... View more

delivery times from uk to Balcan(Macedonia,Serbia) royal airmail small packets. ... View more

A purchase I made arrived broken, what are rights, who is responsible  ... View more

How i can found eBay Authentication page.? ... View more

seller advertised an item as available at $X price + $Y postage with no quantity listed. i enquired by ebay message to seller if 6 units were available and the total postage to my  location. his reply SEEMED to confirm that the original figure of $Y postage would be sufficient for 6 units and amendment would be made to after purchase invoice. i tracked back to item listing and multiple purchases up to 10 units were now available, from which i duly made a 'buy it now' purchase of 6 units. first invoice arrived with 6 x $Y postage added. 2nd invoice arrived with a tiny amendment to the equivalent of 5.5 x $Y postage. as a consequence i have offered to collect in person and pay no postage at all. i think the seller is rather clumsily trying to factor part of the unit purchase price into the postage which i believe is against ebay rules. for clarification,  1 x $Y is exactly enough to post a 3kg self sealing satchel of more than enough capacity and weight to deliver entire consignment. how can i annul the sale if the seller does not offer a reasonable postage figure and/or refuses to allow collection ? i have 13 years experience as an ebayer and a 100% positive feedback over 800 previous purchases. i don't like being stooged. any advice ? ... View more