on 21-11-2024 10:39 AM
Hi there,
I recently updated my bank account information and as part of the verification process ebay made 2 micro deposits into my account. I'm then asked by ebay to enter these amounts to finalise verification. When i do this (entering the correct amounts) ebay keeps saying they are incorrect. I have 2 sold items with hold on payment into my account until this is resolved. I'd need this sorted asap.
Did you indeed complete sign up to Managed Payments and be verified to sell before you did, and have since then opened a new/different account that you need to update to
OR
Did you not complete sign up before selling at all?
And as eBay will see you as 'a new seller", your funds will still be on hold for 30 days, once sorted
(how much you sold 'over a year ago' is not taken into consideration)
This is not something other members can sort for you
Does it give an indication as to what the issue is?
Are you putting in exactly what it shows?
Including the . or not including it, or including the c or not including it?
That is a VERY VERY risking item for an inexperienced seller to be listing
Please be very careful of scammers
How are you intending to send it?
And you might want to end that watch listing until you get your Managed Payments sorted
"I have 2 sold items with hold on payment"
Are you absolutely certain that the money for the gold bullion is being held by eBay through managed payments ?
Gold bullion is a target for scammers who "pretend" to pay by methods such as Paypal or eBay escrow and they'll tell you that the funds will be released when you've posted and given them a tracking number.
It's all a scam.
Use the link below and scroll to the bottom for the "contact Us" option.
https://www.ebay.com.au/help/account/changing-account-settings/changing-account-settings?id=4193
Meanwhile, as said, end your current listing until you have sorted the problem out.
contact eBay Help (top of page)