Ebay not accepting the micro deposits values i've entered to verify new bank account

skyl3601
Community Member

Hi there,

I recently updated my bank account information and as part of the verification process ebay made 2 micro deposits into my account. I'm then asked by ebay to enter these amounts to finalise verification. When i do this (entering the correct amounts) ebay keeps saying they are incorrect. I have 2 sold items with hold on payment into my account until this is resolved.  I'd need this sorted asap.

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Use the link below and scroll to the bottom for the "contact Us" option.

 

https://www.ebay.com.au/help/account/changing-account-settings/changing-account-settings?id=4193

 

Meanwhile, as said, end your current listing until you have sorted the problem out.

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