on 07-06-2023 10:10 PM
Check these two help pages, it's easier if you still have the confirmation email from eBay.
https://www.ebay.com.au/help/buying/returns-items-not-received-refunds-buyers/returning-item/returni...
https://www.ebay.com.au/help/buying/paying-items/buying-guest?id=4035&st=3&pos=2&query=Buying%20as%2...