Re HolySmoke Mini Boom Cassette Deck
I purchased this radio/player 5 months ago and in that time, it has destroyed 5 recorded tapes. I've had enough. I tried to return the item but my item no longer shows up on my purchases listing.
The cassette player is still being sold on eBay, but under another trader's name. I want my money back or I want another player (though I suspect a new one will also be faulty, otherwise why has the seller stopped selling it?).
How do I effect a refund on goods that the eBay system no longer accepts an item number for? The goods are warranted for 12 months - and under Australian Fair Trading laws, I should be able to get my money back. I did manage to get a message to the seller but I had to tick the box that says my question is not about a sold item. If he doesn't reply, how do I proceed?
