I bougth some products from ebay website and the transaction has been done twice.what should I do?

fatzon-0
Community Member

I bougth some products from ebay website and the transaction has been done twice.what should I do?

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Answers (2)

Answers (2)

One of those amounts would possibly have been a pre-authorisation hold. The other - in that case - would have been the actual charge.

 

Pre-authorisation holds are a vexed question. Typically they should only last until the payment has gone through, but different banks and different organisations have shown quite a lot of variation in how long it takes for the hold to be released.

 

Hopefully the issue will resolve itself within 24 hours; talk to your bank if it’s any longer, and perhaps post back here with any updates.

A bit hard for other members to give any advise when you haven't exactly said what the problem is.

 

Were there 2 charges on your account or 2 lots of items?

 

If we knew that someone could probably help you.

 

You are not talking to Ebay here, responders on the forums are other Ebay sellers/buyers who try and help others but we need to know a few details

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