on 09-02-2023 11:43 AM
I bougth some products from ebay website and the transaction has been done twice.what should I do?
One of those amounts would possibly have been a pre-authorisation hold. The other - in that case - would have been the actual charge.
Pre-authorisation holds are a vexed question. Typically they should only last until the payment has gone through, but different banks and different organisations have shown quite a lot of variation in how long it takes for the hold to be released.
Hopefully the issue will resolve itself within 24 hours; talk to your bank if it’s any longer, and perhaps post back here with any updates.
A bit hard for other members to give any advise when you haven't exactly said what the problem is.
Were there 2 charges on your account or 2 lots of items?
If we knew that someone could probably help you.
You are not talking to Ebay here, responders on the forums are other Ebay sellers/buyers who try and help others but we need to know a few details