Uploading ID documents to update bank account details.

[dmoreo2015]

 I am a buyer not a seller. Just now I resold an item "opened but not used". Ebay says I must update my bank account details or I wont get paid. To update my bank account I needto upload a scanned image of my drivers license or passport. I wont do this because of the risk of identity theft. Too many big companies get their customers' private details hacked.

What are my alternatives?

[cam-2793]

Your alternative is to wait for the money to be transferred to ASIC! Could take a few years.

All unclaimed money's are required to be sent to ASIC after a certain period of time. To find your money( closed bank accounts etc) you can search here: https://moneysmart.gov.au

But bear in mind that to claim any money you will need to provide bank details and proof of identity - which you don't want to do!

Also any company operating in Australia is required by law to notify regulators and affected customers if there is a data breach so remedial action can be taken.

I can understand the concern as many businesses are not clear about how long they keep ID documents on file and in most cases once ID has been verified there is no need to keep it.

Every time you list an item for sale you need to agree that you have read and understood the Ts&C's of selling. We get a lot of people coming to the boards after they have sold needing help with verification. I personally think eBay should not allow anyone to list until after they have verified both ID and bank. It would save a lot of people a lot of drama. But then we would be inundated with people complaining "eBay won't let me sell".

[dmoreo2015]

EBay just stole $200 of my money which I will never see because it is not worth the risk of handing over my complete identity in digital form. I never agreed to provide that specific information when I put my item up for sale. It is criminal.

[cam-2793]

You did agree when you ticked the box that you had read, understood and agree to the terms and conditions!

[sandypebbles]

No matter how many times you say it, you did agree to the policy when you listed. How have eBay 'stolen' your money? cancel the sale, as you were advised twice to do yesterday

[dmoreo2015]

I was tricked. EBay put $0.01 into my bank account and put it back to verify the account but they won’t give me the $200 for the item I sold. As far as I am concerned that is theft even if it is in the fine print. Better still they should not have allowed the sale to take place until they had the paperwork they wanted. That is coercion because now they want me to jeopardise my life savings if I want to get the money. I would never do business again with such a tricky dishonest business.

[domino-710]

Ever occur to you to open a specific account to deal with online sales - not sure anyone who sells uses their main account.

[sandypebbles]

@Dom, I was going to suggest that yesterday, but given the comment they made about other members, I couldn't be bother. I doubt their wish will come true since nobody I know who it was launched at uses their main bank account either . Not even going to go into the 'being tricked' comment . Simply not worth it for someone who refuses to accept any kind of factual information

[dmoreo2015]

Hoe is another account going to help. EBay will still want my whole digital identity so some Romanian crime group can hack eBay’s customer database, empty all my bank accounts and commit any number of crimes in my name.

[dmoreo2015]

You are all eBay enthusiasts and probably read T&C for fun. Do you read the Microsoft or Apple agreement before every upgrade? Or do you assume they are not going to charge hidden fees or somehow take your money without giving you the upgrade.

[domino-710]

Try a different bank rather than the bank holding your life savings - then when they are hacked you only lose your $200. LOL

[dmoreo2015]

Not if they use my identity to find my other bank accounts.

[domino-710]

Not sure where you have been - but - mostt institutions ask for more than name & DOB & address these days to confirm identity - and have done for quite sometime.-

[dmoreo2015]

I don’t think you are qualified to advise me on how to keep my savings secure. There is a lot of information being bought and sold on the dark web and a photo of both sides of my license would be gold because they can combine it with all the other information. I had someone try to hack my share trading account but they couldn’t do the two factor authentication. Even with just my license they could probably set up an eBay account with maybe a slightly different address and buy or sell in my name. But the question is not how you think I could get around it, the question is that I have the right to decide if it is worth the risk of giving my license to this or that service provider and the fact that eBay is taking my money and saying you should have read the T&C. Most businesses would offer a way to resolve this and I could continue to buy but not sell. The correct answer to my question is that Gum Tree doesn’t require this amount of ID.

[domino-710]

You've just proven my point. lol

[dmoreo2015]

I would have thought eBay would be able to guarantee a successful and secure transaction but it let the sale go through even though it didn’t have the necessary documentation and I lost $200. That is the point. You can say I never bothered to read the T&Cs but at the end of the day EBay failed in its most fundamental duty.

[dmoreo2015]

Why would I trust it with my digital identity when it can’t do the one thing it is supposed to do?