Why do funds take up to a week to be made available with ebay bank transfer

mumx4
Community Member

When a buyer is prompt and pays immediately after an auction, they expect, as I would expect, the purchased item to be posted within a maximum of 3 days. I have been using ebay for a very long time and this new Ebay payment system is far from adequate or efficient.  I have items that sold on Friday evening, it is recorded that the buyers have paid for their items, it is now Monday mid morning and still no funds into the sellers (my) bank account.  My bank account has been verified. The buyer's funds are in Ebay's possession not the the sellers bank account,  therefore the seller cannot post the items. As a seller, am I missing a step in this process? This new payment system is certainly slowing down the process and without a system where a seller can see how much and from where the funds are coming I have little confidence in this process.

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eBay guarantees the payment once they tell you to post, so you should post then. Otherwise you are going to rack up late postage defects.

 

As to what stage your payment is at, Seller Hub>Payments.