non payment

I just sold an item but the buyer wont respond to requests for payment. How long do I have to wait before I can withdraw from the sale and relist the item?

 

Cheers Phil

View Entire Topic

After 4 days to the right of the sold item is a drop down.

from the drop down click on resolve a problem.

Follow the prompts to open a non payer dispute.

 

This will give the buyer 4 days to pay and if still no payment close the dispute and they get a non payer strike, blocked from leaving feedback, you get the fees refunded and then you can relist or offer to the next bidder.