Chat with ebay staff not another link to FAQ

ignas1
Community Member

Why can't I find a phone number to contact eBay about a difficult seller & promised refund they never arrived

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*casey*
Community Member

Did you open a claim in eBay's MBG  ?

 

https://pages.ebay.com.au/ebay-money-back-guarantee

 

Or if that fails / failed , a claim with Paypal which you have 180 days from payment  ?

 

Just one other thing, you've left a LOT of negative and neutral feedback mentioning giving product reviews.

 

This has NOTHING to do with the seller.

 

It's eBay that has asked for a product review when leaving feedback, NOT the seller