Who is union lucky returns

[allan_9933]

Who is union lucky returns 

[hooleymon]

I don't know who they are but not from a lack of trying, I am in a battle with them about returning an I item worth $200 approx. They argue and argue, they offer me compensation at 10% 20% and I am upto 80%, It was a simple item return with a refund required as per consumer laws. Many many emails back and forth, last email suggested I destroy the item and send evidence. They do not answer questions and will not supply business details. They are not complying with consumer law and business law at this time with my case. I will not buy from them again. Item return was done with eBay supplied postage label and went to Chullora Sydney. The 3 people who have answered my email do not have a grasp on the English language and have suggested I keep the item when I have informed them multiple times it has been returned . For some reason they did not want me to send it back, There is something very fishy  with this eBay seller and where there is smoke there is fire I believe,

[sandypebbles]

Australian law does not apply to sellers in China.

You do know who they are because it has been explained in this thread already.

There is no battle if you use the tools eBay give you for items not as described ., and uploaded the tracking to the case when you do within the time limit

No need for emails back and forth, no need to play with the seller. That is you choice to do so.

Chullora is a known 'cover' for sellers in China who were shown as being registered in China in the first place

One would certainly hope you would not choose to again buy from a dodgy seller

[jackja_21]

Wished I had known earlier ebay better send current affair to them

[sandypebbles]

Known what?

send  eBay to A Current Affair on what grounds exactly?

Did you check their feedback before buying?

see on every listing that 'seller assumes responsibility for all listings?

open and follow through with an item not as described dispute?

none of the above?

You are responsible for your own buying choices ,including buying from dodgy sellers in China

All the information is there, clearly available 

[digital_disasters]

All sellers selling to australia, even the giants like steam which is a usa company needs to comply with aus consumer law in order to sell to aus, even steam got fined millions for not accepting returns. Items can always be returned if in same condition as sold to or if it's within a certain specification like damaged packaging but good product still