30-03-2016 08:28 AM - edited 30-03-2016 08:28 AM
I'd really appreciate some assistance with an issue I've not encountered as a seller before.
Somebody used the buy it now option on a dvd I had for sale. Two days later they've sent me a mesage asking me to 'please negotiate the price down'. I told the buyer that the price was firm and that if they didn't want to pay that amount then they needed to send me a request to cancel the purchase. Now I'm wondering if that was the correct thing to do? Thanks for your help.....
Hi Maddie,
Just wait until you can open an unpaid item dispute (UID) and take it from there.
A buyer like that is most likely never going to pay and if they do so reluctantly you may end up with more trouble than they are worth as they are most likely going to give you drama/want their money back etc etc
Better be safe than sorry in to-days E-Bay world !