on 28-08-2014 06:18 PM
Hi, I sold an item which I had accidently listed at the wrong size. I realised the mistaske before I posted it, and offered a full refund.
Do I still pay fees for this transaction, or can it be cancelled?
Thanks
You can send the buyer a mutual cancellation but they need to agree to it in order to get the fee back.
To do so go to resolve a problem.