Correction of Postage Label Charges - Australia

[theanets]

Hi, received an email from eBay, verified, that there was an issue with the processing of postage label charges against items I have sold since 20 Sept 2024 and that eBay will now invoice me for the error at a cost in excess of $A100. I have spoken to eBay and they will escalate and I will have a callback in 24-48 hours. Checking if other eBay sellers in Australia have/are experiencing this issue ? Cheers.  

[theanets]

Hi, update. 

eBay did not call me back as promised - nothing new there I guess, although being an eBay seller and buyer after 19 years you would think some loyalty is fair.......seems not. 

Also, for others that have commented, all of my postage labels are via Australia Post - meaning eBay should have got the postage rates correct from the start. 

Anyway, I move on. 

After some thought, including closing my eBay account and working with my bank to stop eBay simply debiting my account, I have decided, with much regret, to take no further action and "swallow" eBay's rubbish about what happened and accept the $100+ charge.

I will however check my account on 2 December for eBay's "explanation of charges" for an update - again, probably nothing will follow, sadly. 

The one and only reason I have decided to "leave as is" is that I simply do not trust other on-line selling services - FaceBook Marketplace as one example. 

So to all you faithful eBayers out there - eBay got me again !!!!

All the best, Russell  

[countessalmirena]

You can avoid this for the future. Don’t buy postage through eBay; join MyPost Business (with Australia Post), and you will still be able to print the labels through there. You’ll be billed directly by AP so no eBay shenanigans can occur with postage fees. You’ll also be saving money according to your volume of mail (tiered discounts).

Just don’t print labels in eBay because that = buying postage through eBay with eBay charging you for the postage/label.

[theanets]

Thx so much for your advice, that I have just picked up. I will be acting on your advice when next sending items to buyers. Great Work 🙂

[lezned-toycollector]

Swallow eBay's rubbish??? Really???

You think you're entitled to free postage at eBay's expense, why?

It doesn't matter a hoot when you're billed for it... you used the service, pay for it - simples.

Like it or not, that's nobody's rubbish.

As said by others, if you don't want to pay eBay for your labels, don't buy them from eBay - again, simples.

But whichever option you decide on for your postage, ultimately you have to pay for it at some stage. It's never free.