Do I need a minimum number of feedback before before being able to ask for Feedback Revision?

jeni!!
Community Member

I have one negative feedback, issue now resolved.

When I request feedback revision, I get the message,

"None of your Feedback is eligible for revision."

 

I only have ~350 feedback total, maybe 50 as seller in the last 12 months.

Does that mean I'm not eligible for feedback revision????

 

I've never requested feedback revision before and the rules are not all that clear.

 

From the Help:

 

"How do I know if I'm eligible to submit a Feedback revision request?

  • You can submit 5 Feedback revision requests for every 1,000 Feedback you've received in the past 12 consecutive months. High-volume sellers (who earn more than 1,000 Feedback per year) can send more requests. We limit the number of requests so that sellers can focus on providing great service up front, not fixing problems after they happen.

  • You can request only one Feedback revision per transaction.

  • The number of Feedback revision requests that you're eligible for doesn't roll over from year to year.

  • Feedback left by users who are currently suspended doesn't qualify for revision."

     

Accepted Solutions (1)

Accepted Solutions (1)

Is it because you have already requested on this and buyer revised to a pos comment but forgot to change the colour of the dot?

Answers (0)