How can I contact eBay support? The help section is all greyed out for me

ukh352
Community Member

I can’t contact eBay support because when I try to click through help then my problem it doesn’t let me type anything and the chat with agent and request a call option are both greyed out. It’s the same on the eBay app and website.

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Answers (2)

Answers (2)

As suggested, let other members here know what you need help with (without giving any personal details)

 

Here you will get factual replies, based on eBay policy

 

Rather than an agent typing from a pre-written script

You simply need to click on "Chat with an agent"... exactly the same as you did with the "Posting your items" option.

 

The automated system requires your input, and won't do anything at all without it 😉