How can negative feedback be removed from a buyer that chose not purchase a winning item, had a case opened on and required reporting 2 ebay

[lakethecowboy]

Buyer left negative feedback score despite winning an auction.  Buyer wrote email stating "changed mind didn't want item"

Case opened, buyer sent abusive email and I reported buyer to ebay

Noticed negative feedback still left on item which required re listing and sold no problems.

[*bad*angel*]

Gosh it's taken you a while to notice that neg. lol.

Contact eBay by phone or via Live Help and see if they will remove it for you due to the buyer being a NPB. You say you opened a case, which presumably you closed after 4 full days so you should be able to have it removed.

[*sparklz*]

Have you opened a non payer dispute and closed it in the allotted time?

If yes then contact ebay to get the neg removed.

If no then open a non payer dispute as long as it is 4 days after the sale date then wait untill the 5th day after opening it and close the case.

The neg should go and if not call ebay and they will remove it.