on 22-02-2013 12:53 PM
Buyer has sent me this message, sorry about the caps, but this is an exact copy and paste,
How is this fair, I thought feedback was voluntary, and neither buyer nor seller should be penalized for not leaving it on demand, especially when requested in such an aggressive manner.
I also find the God Bless hypocritical
HELLO ONCE AGAIN, WHEN YOU HAVE A FREE MOMENT CAN YOU PLEASE LEAVE ME MY FEEDBACK SO THAT I CAN LEAVE YOU A POSITIVE FEEDBACK THANK YOU? IF I DON'T HEAR FROM YOU SOON THAN I WILL LEAVE YOU A NEUTRAL BECAUSE THE TRANSACTION WAS NOT FINISHED AND THAT IS ONLY FAIR. REASON FOR THIS ACTION IS I HAVE LEFT FEEDBACK FOR SELLERS AND THEY JUST DON'T BOTHER TO GIVE ME FEEDBACK I AM NOT TRYING TO BE MEAN EBAY SAID IT IS FINE WITH WHAT I AM DOING. I LOOK FORWARD TO HEARING FROM YOU SOON. YOU HAVE A LOVELY DAY. GOD BLESS, MARY.
First take a deep breath, then put this person on your Blocked Bidders List:
http://pages.ebay.com.au/help/sell/manage_bidders_ov.html
Then contact the buyer and tell them that FB is totally voluntary and that many sellers only leave FB when the buyer does, which tells them that the item arrived, others leave FB monthly and what they are doing is a FB extortion, which is against eBay policy.
I personally would not leave them FB at all, by her threat she turned the transaction unpleasant. If the do leave neutral or NEG, I would ask eBay to remove it. I am sure that if you show them the message they would remove bad FB without any problems.
Do not leave her positive with negative comment; that is against eBay rules.